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Office Procedures

Credits: 3
Course Number: 10-106-127

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Course Description

10-106-127 OFFICE PROCEDURES ...explore the role and responsibility of an office professional. Students will use effective written and verbal communication to create agendas, take meeting minutes, itineraries, letters, e-mails, and other business documents. (Prerequisites: 10-106-131, Business Grammar & Proofreading; 10-103-161 MS Outlook, 10-106-142, Software Projects)

Course Typically Offered

  • Fall
  • Spring

Most NWTC classes are offered in 8-week sessions. Learn more about how our class schedule can help you succeed.

  1. Utilize prioritization tools
  2. Use electronic mail
  3. Determine appropriate postal mail classifications and services
  4. Create business documents
  5. Use effective verbal communication
  6. Explore international and domestic travel
  7. Use office equipment
  8. Explore the role and responsibility of an administrative assistant
  9. Participate in a team to achieve team goals
  10. Generate meeting materials
  11. Explore parliamentary procedure
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