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Building Relationships

Credits: 0.85
Course Number: 47-196-451

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Course Description

47-196-451 BUILDING RELATIONSHIPS ...assertive communication, active listening, essentials of feedback, behavior styles, managing conflict in the workplace and emotional intelligence.

What will I learn?

  1. Communicate assertively.
  2. Listen actively and learn essentials of feedback and behavior styles.
  3. Manage conflict in the workplace and emotional intelligence.
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