Creating Outstanding Cust Serv

Credits: 0.10

Course Number: 47-196-622

Course Description

47-196-622 CREATING OUTSTANDING CUST SERV ...understanding the expectations of your customers and how to deliver or exceed their expectations.

Course Typically Offered

With instructor approval

Most NWTC classes are offered in 8-week sessions. Learn more about how our class schedule can help you succeed.

What will I learn?

How to recover from a service failure and discover how to learn from that experience.
Create loyal customers through their memorable experiences.

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