Crisis Mgmt & De-escalation

This course is associated with the following programs:

• Justice & Community Advocacy - Associate Degree

1. Describe how decisions are made in crisis management cases.
2. Apply critical thinking and problem-solving techniques.
3. Describe emotional intelligence as it relates to non-escalation.
4. Describe the role emotional intelligence plays in Law Enforcement’s use of force
5. Evaluate a variety of situations and individual characteristics common in crisis management situations.
6. Apply Wisconsin statutory requirements and general guidelines regarding emergency detentions and emergency protective placements of persons.
7. Identify key concepts and elements associated with law enforcement response to people in crisis.
8. Apply non-escalation techniques in crisis management.
9. Apply de-escalation techniques in crisis management.
10. Document the decision-making process used to manage persons in crisis.