Customer Service Skills
Credits: 0.10
Course Number: 47-196-477
Course Description
47-196-477 CUSTOMER SERVICE-SKILLS 11 & 12 ...the service economy, customer needs/wants, customer service attitude, stress management/job burnout, listening, communicating, challenging service situations, difficult customers, solving customer problems, building customer loyalty, telephone techniques, taking/leaving messages.
0 classes found
No classes available
Registration is not currently available for this course. Learn more about registration dates and how to register.
Return to search