Program Costs & Financial Aid
See costs of tuition, books, and supplies.Contact an NWTC admissions advisor to find the best way to pay for this program.
Estimates based on in-state residency. Learn more about tuition and fees.
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Offered At:
How do I get started in this program?
Requirements for Certificate Entry
- Apply at www.nwtc.edu/apply.
- Enroll in Classes.
What are my courses?
Curriculum
Students following the study plan below will complete the certificate in the number of semesters shown.
8 Week 1
8 Week 2
Total Credits
9
Certificate Outcomes
- Identify, analyze, and resolve customer service problems.
- Develop and implement communication to customers.
- Apply marketing concepts and service standards.