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IT Technology Support - Certificate

The IT Technology Support Certificate is designed for individuals interested in developing the support skills necessary to provide a wide range of end-user support using the latest technology. Online delivery of many of the courses in this certificate allows the learner to progress at his/her own pace. All credits from this certificate can be applied to meet requirements in the IT Technology Support Specialist Associate Degree program.

Program Code: 901542
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Area of Study: Information Technology

Program Costs & Financial Aid

See costs of tuition, books, and supplies.

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Estimates based on in-state residency. Learn more about tuition and fees.

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Curriculum

Students following the study plan below will complete the certificate in the number of semesters shown.

8 Week 1

8 Week 2
Total Credits 15

Certificate Outcomes

  • Provide end-user support in various environments.
  • Design hardware and software documentation.
  • Train end-users to use their systems more efficiently.
  • Design effective documents, spreadsheets, and presentations using application software.
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Online

Classes wherever you have an internet connection. 

  • An in-person career experience, such as an internship, practicum, or credit for prior learning, may be required.
  • Some online courses may be held at specific dates/times.
Day
Classes between the hours of 6:00 a.m. and 5:30 p.m.
Evening
Classes between the hours of 5:30 p.m. and 10:30 p.m.
Weekend
A combination of online classes and Saturday and/or Sunday classes.
Full-time
12 or more credits per term.
Part-time
Fewer than 12 credits per term.